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Are certain type(s) of credit cards being rejected?

Oh no. It looks like people are still encountering payment problems with Fizz.

 

 

I have a payment due tomorrow. I've been using the same credit card for 6 months, It's MasterCard. I hope my payment goes through.

 

 

As PSA, perhaps more details can help others and help Fizz to resolve this issue asap.

 

Everyone who is having payment problems, can you please specify the type of card you are using? Is it MC? Visa? Amex?

Answers

  • M T. #338
    M T. #338 Posts: 2,940
    This is not related to specific Credit card brand . It's a bug in Fizz system and any credit card could be impacted.
  • Kovid
    Kovid Posts: 567
    Since it's a Fizz problem, customers shouldn't be worried about service disruption if their payments don't go through. Fizz is aware of the issue with its payment system.
  • Definitely doesn't seem to be a credit card problem as stated above. Something is wrong on their end which I hope gets resolved.
  • M T. #338
    M T. #338 Posts: 2,940
    This is a ongoing issue for at least 2 months. Some days are worst than others
  • Vanilla Visa card sold in gas station doesn't work
  • Mike
    Mike Posts: 18,409
    It was a glitch in the system which was resolved the day after. I believe that they took some action in order to avoid this kind of problem in the future.
This discussion has been closed.