Credit card not accepted

Abdelmohamad R. #60

I have no credit card in my profile.
When I want to add one, I get the message " you have reached max no of credit cards allowed"
I cleared cache, restart, log again, different browser...the same message.
Any solution

M T. #338

This is a bug with Fizz system.
You need to contact Fizz to have this issue resolved by opening a help page ( https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do )

Wizrdo

You have to contact Fizz to solve this. It's a know issue that some users have.
https://fizz.ca/en/contact-us

Kovid

The community cannot help with this bug, only a chat with Fizz will fix it.

DinoS

Facebook messenger

Christopher Brzezinski

I had the same problem. if you go to the fizz facebook page, you can send them a chat message describing your problem. make sure you tell them the email address that you used to setup your fizz account and that you've reached the maximum number of cards. they will send you a reply within 12 hours telling you that they've reset it for you and you can add a card again. my problem turned out to be a mismatch between the billing address on my credit card.

TrainFood

Contact then via the chat bubble or fb