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I cant receive or send texts, or make phone calls, but my data works fine?

I've been with fizz since November but I haven't had any issues. Today I woke up and I cant send texts, or make phone calls but my data works fine. I am on the last day of the month for my plan, but I have unlimited texting and calling.

Answers

  • M T. #338
    M T. #338 Posts: 2,940
    Many users are impacted with the same issues.
    You may want to contact Fizz to have this issue resolved.
    You can "chat" with Fizz by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do )
  • Kovid
    Kovid Posts: 567
    Fizz system is not quite stable yet.
    Sometimes you just need to reboot (restart) your phone and everything will be refreshed and will work fine.
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