Why I am not able to receive or make calls?

Arthur F. #3415

Dear All,
My plan has unlimited minutes, but I could not be able to make or receive calls.
I have another number, that's working fine.
Please, could you help me to solve this problem? This is my best number.
Thanks

M T. #338

Did you verify if your phone is compatible with Fizz https://fizz.ca/en/faq/compatible-devices
.
Did you configure APN parameters https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
.
Please don't provide personal information in your question, you're in a public forum