if im travelling and didn't pay to renew what will happen i'll loose my number ?

jean W. #3299

if im travelling and i will turn off my phone for 2 months and didint pay i'll loose my phone number ?

DavidP

Normally you pay automatically with your credit card, but let say that the paiement is rejected, « « After a « 7-day grace period your SIM card can be disabled and your phone number made available to other Fizz customers. You will also lose any Fizz rewards. » https://fizz.ca/en/faq/how-do-i-fix-payment-issue

DinoS

Dave get answer but I guess you have 60 days to claim number back ? I’m not sure, please ask fizz by chat.

DinoS

You will lose your number

Adriana Z.

Fizz will try to charge your cc several times before you lose your phone number, you have 7 days to sort the payment, I hope you don’t lose your phone number

Mike

The payment is automatic, and yes if you do not pay for two months you will lose the number. But you can change your plan at the minimum.