I want my normal plan back

David Lemire

Due to issues with fizz network on my account twice that was saying out of area. In the troubleshooting process to fix the issue myself, I switched my plan from canada to quebec because I'm in Montreal. Now that you solves the issue because the problem was from your side as I suspected (thank you for solving it as office hours opened both times)... I can't revert back to my canadian plan, it won't let me saying that I need to process this. Now, I just got a new job and their headquarter is in toronto. We communicate using the internet because they have offices here in montreal. (I keep the plan anyways, I don't mind paying 2$, definitely worth the convenience even though I never even call anybody or use my phone, it's nothing but a music player to me, I just keep a phone for work and they don't call me. All internet) It's payment night, it will go automatically, but I would really like my old plan back... I tutored a kid in Ottawa, I keep in touch with him and still visit. Please, can I have my plan back?

DinoS

Please chat with Fizz to see if they can do something. This is a community forum and most are end users same as yourself. Chat with Fizz instead please. Or use My profile --> contact form to open a ticket.