Account suspension

Thobtech23 Posts: 16 ✭✭
My account was suspended cause no fund on my credit card. I updated my account with brand new credit card as asked and it's been 24 hours since added. But my account still says suspended and there is no way to make a payment now.
Who can help me re-activate my account ASAP!? Please.


  • __________
    __________ Posts: 2,579 ✭✭
    @Fredelyn : So, you add a new payment method but have you set the new card as the default payment in your settings? My plans -> Manage plan -> Payment method, then be sure to select the new card as the default instead of the previous.
  • DinoS
    DinoS Posts: 626 ✭✭
    Wait 24 hours. If still same, contact Fizz by that.
This discussion has been closed.