Do I need to cancel my current plan for internet before I ask the technician to arrive?

Jia L. #749

Hi, I was wondering if I had to cancel my internet plan with my current provider (ebox) in order for the technician to be able to come and for me to install it by myself. Or do I need to cancel it in advance before the technician arrives. I don't want there to be issues where I cancel my current plan and for some reason can't install it on my own and won't have wifi.
Thanks

Leifuer

You do not need to cancel before.
You can test and compare the Internet services, and then decide to cancel or not.


Good luck!

M T. #338

No you don't have to cancel your current internet provider Before Fizz internet installation.
.
You will have to cancel your current internet provider Only when you're ready to do so ( it's up to you 1, 2, 3... months later ))

Loulou

No you don’t need cancel with your current provider

Takion

Do not cancel your internet in case there is some issue you will be with out internet till it will be fixed

Kenny L. #23

Everyone is correct here. Best to keep your old plan up even if you have to pay an extra month until you have tested and are satisfied with the new setup. Worse thing is to cancel your old plan and then have issues with the new one or worse be left with no service at all.

Anne H. #1344

not necessary

Stephane S. #544

Salut,
Si j'étais vous, j'attenderais après l'installation, Hier, chez moi le tech n'est pas venu malgré un RDV !
Fizz est encore en rodage et la prudence est de mise ...
Voilà