Fizz modem wifi speed is not as expected

I subscribed to 60MB speed and the speed is OK for LAN but my wifi devices cannot reach this speed, anyone knows why?


  • DavidP
    DavidP Posts: 300
    Check if your device support 802.11n or 802.11ac. Because the wi-fi standard 802.11g has a maximum speed of 54 mbps in theory but in practice it is more like 11 mbps. For exemple an older computer will support the of 100 mbps speed for the wired Ethernet connection but it wireless card won’t reach that speed.
  • It can depend on how old the device is(they don't support newer protocols). For example, my ipad mini can reach 20-25 mbp, while my cell phone can reach 60 mbps on the same wifi network
  • on iPhone X I got 40M with but when I try the Wifi App on iPhone I got 60M, which one to trust?
  • M T. #338
    M T. #338 Posts: 2,940
    What it says is your wifi can reach 60mbps
  • it cannot reach 60MB on my iPhone X
  • GyslainH
    GyslainH Posts: 311
    You’ll rarely hit the 60 on wifi anyway
  • in fact sometimes it reached 62M but, it goes back to 33M, which is desappointing
  • In my Router, I had the previous speed detected as max speed in the QOS.
    May be try to re-test the speed from the router to maximize the available download/upload speed with the new provider.
  • Leifuer
    Leifuer Posts: 460
    Same for me here.
    I cannot get the 60Mbps. I have tested several times, the max one is 33Mbps for DL, while the UL is always around 10Mbps. The test is made on the laptop.
    I use only WIFI, not the Ethernet cable. I turn on both 2.4GHz and 5GHz, as my laptop is not new enough to support WIFI ac.
  • M T. #338
    M T. #338 Posts: 2,940
    You can reach 60M with your iPhone but not the iPhone X so the problem is the iPhone X.
  • Fizz Hitron modem is ok, wifi is no good.
  • Lopresor
    Lopresor Posts: 257
    Is your question answered ? If so, you should close the discussion by choosing a best answer.
    Cheers !
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