How can you contact Fizz if you do not have a Facebook or a Twitter account?
FizzyGab
Posts: 7 ✭✭
I have been waiting on the contact page for the chat bubble to appear and I am not getting anything. Thank you.
5
Answers
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Make sure any adblocker you have is turned off for the solutions hub. The chat bubble is coming up pretty quickly for me at the moment.3
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Make sure also that you’re connected in your Fizz account. Sometimes it disconnect.2
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Take a look here: https://fizz.ca/en/contact-us for details on why you may not be getting the bubble. You can also send them a message through 'My profile' -> 'Contact forms'. It won't be interactive, but it will be in their ticketing system when you do get the chat bubble.4
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You need to open a help page for example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do.
Don't pay attention to the content of the help page
You should see a bubble chat in the next 15 seconds at the bottom ritght
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You need check here in office hours (9am to 9pm monday to Friday), and chat
https://fizz.ca/en/faq/resolving-issues1 -
Use my profile. - contact form0
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