Why do the pictures I send via text message appear with the wrong timestamp

Jean-Marc N. #2784

When I send pictures via text message, they will appear with the wrong timestamp (and will be placed wrong in the conversation order) on the receiving end

TheMMc

You can reach Fizz here: https://fizz.ca/en/contact-us
They will respond you when they will have the time to beteen when: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).

Loulou

Contact Fizz, as suggested by Marc-André

jean-maxime N.

Chat with Fizz , they will troubleshoot your account

Oury

Try contacting fizz.
MMS messages with fizz only send with mobile data so maybe, if your data was off when you sent the messages, they will stay on hold until you turn on your data, and then the messages will send.

Anne H. #1344

About the stamp, mobile (not just Fizz) may adjust your picture resolution and format and send it, that's the stamp get changed. For the sequence, it's normal it's sent earlier (multiple pictures) and but arrive later than other pictures sent later.