Not receive SIM card for second time?

Dazhi

I didn't receive SIM card for second time! The courrier said they left the card at lobby, but there is no lobby at my place at all! Then they said at the entrance, I checked mail box, nothing was there except a junk mail! I don't believe the courrier company! I contacted FIZZ through messenger, no response yet!

TheMMc

You can reach them here: https://fizz.ca/en/contact-us
They will respond you when they will have the time to beteen when: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).

M T. #338

You should contact Fizz through chat. Open a help page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do and you'll see a bubble chat in about 15 seconds.

jean-maxime N.

You can only wait for a answer by Fizz

Anne H. #1344

I recommend you ship to your friend's house, or ship to the company you worked for if it happened twice.