How can I get to talk to someone at fizz
Linda L. 7930
Posts: 3 ✭✭
in My Mobile
Can someone contact me asap please 1 819 xxxxxx as my 819 xxxxxxx does not work
6
Answers
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I need someone from fizz company to contact me asap please...please see prior question2
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Good day Linda L., here it's a public user forum, be careful not to put any personal information here.
Fizz is a full on web base service.
To contact them, connect to your account ans go to this page https://fizz.ca/en/contact-us
A small chat bubble will appear at the bottom right of your browser, click on it and enter your question. A Fizz agent will assist you with your issue.
Chizz )5 -
But if you want help from the community, we need to know a bit more about the problem you are having and the type of phone you are using.
Chizz )4 -
Chat open at 10:00 til 18:00 on weekends
and 08:00 till 21:00 on week days.
Chizz )5 -
Contact them via Facebook Messenger!5
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As René said , you can reach them by the help chat or Facebook Messenger , but you can't reach them by the phone ! It's part of the process to save money and then offer plan at lower price.5
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Facebook messenger3
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No you can't. Please vist https://fizz.ca/en/faq/resolving-issues, wait a few seconds until you see the green bubble on bottom right, click it and start chat3
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Have you check if your APN settings are ok. https://fizz.ca/en/faq/what-are-fizz-network-settings-apn. If you have an iPhone have you update your phone.1
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There is no phone support. Chat is the next best thing if you want live interaction.3
This discussion has been closed.