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can not receive any message text from friends

I can not receive any text message from my friends and family. I able to send text message, I can call and receive calls. But, I can not receive any text message.

Answers

  • Leifuer
    Leifuer Posts: 457
    It seems an issue of technique.
    Try to contact Fizz by:
    https://fizz.ca/en/contact-us.
    Good luck!
  • Loulou
    Loulou Posts: 132
    Try to upgrade your os to the latest version and upgrade the APN, and try to desactivate iMessage if you are using an iPhone.
  • __________
    __________ Posts: 2,496
    Is your wifi on? Some users have problem to receive SMS when the wifi is turned on.
  • Allison W.
    Allison W. Posts: 1,270
    If you just activated your SIM today, it might take a few hours to be fully activated. If you activated it before today, contact customer service so they can see what when wrong with the activation or number transfer.
  • TheMMc
    TheMMc Posts: 489
    Check if your plan is activated and if your paiement as pass. You should also reboot your phone and maybe eject the sim reboot reput the sim and reboot again. If nothing of that work you should contact Fizz.
  • I have the same problem and I messaged technical support. I have been a member for over a month.
This discussion has been closed.