I live in Gatineau why can't I make a call from Ottawa?

bruce G.

I live in gatineau and have a canada-wide plan. I was in downtown ottawa last week (12 minutes away from home) and was told that my plan did not allow me to make a call from ottawa.
I have had a cellular plan local to in the ottawa/gatineau region for over a decade and have never had a problem making a call within either cities region (they are across the river from one another). they have always been classed as the same urban area by every one of the plans I have had. virgin, mobilicity, chatr, bell, rogers, fido, koodo...
I really like fizz and wan't to remain a customer but this is obnoxious and unusual.... what gives????

DinoS

You do. Just say "long distance" doesn't mean you can't call. To avoid this, just call 1-613-xxx-yyyy instead.
Or you just call 613-xxx-yyyy and Fizz will say it's long distance, just do nothing and call will go through.

M T. #338

With Canada coverage you can call any number in Canada without additional charge assuming that you have unlimited Call in your plan