Don't receive all my text message and voice call from my friends?

Elodie V. #1652

Since a while, I notice I don't receive randomly text messages or phone call from my friend.
Any reason for this? and most important how resolve this problem?
Thank you very much, have a nice day

M T. #338

Some users have intermittent issues with sms.
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To resolve this issue you should contact Fizz via chat during business hours by opening a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do.
Wait for about 15 seconds and you'll see a bubble chat at the bottom right corner of the page.
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The business hours can be found here : https://fizz.ca/en/contact-us

Johanne M. #358

The only way to resolve it is like MT say. You should contact custumer service via the chat

DinoS

Go to https://fizz.ca/en/faq/resolving-issues , wait 10 seconds, click green bubble on bottom right.