why do i keep getting an error when attempting to add my billing address to sign up?

Andrew D. #2344

Im just trying to set up my account for the first time to receive a SIM card and it keeps telling me there was an error with my billing address, however it is the correct address

DavidC

Maybe your address is outside of the covered area?
If not, try contacting customer service.
https://fizz.ca/en/contact-us

Andrew D. #2344

i checked the area coverage map and i'm definitiely within the service area

Johanne M. #358

If you are in the coverage area contact fizz by the chat