no signal 438xxxxxand 514xxxxxx

We don't have any signal when we put SIM card in my phone ,but when we put fido SIM card in ,is OK

Answers

  • What type of phones do you have? Are they fairly recent models? Fizz runs on different frequencies than those of Fido's.
  • What type of phones do you have? Are they fairly recent models? Frequencies are different and if your phone would not work with Videotron, it won't work with Fizz.
  • M T. #338
    M T. #338 Posts: 2,940
    You just transfered your phone from FIdo and the transfer process has not completed yet.
    It may take several hours.
  • IF you just port your number, wait up to 4 hours and wait it's ported. Then you can use your Fizz sim.
  • Shilgi
    Shilgi Posts: 191
    when you change to fizz it takes time for the line to transfer you just need to wait a few hours and it should work