For home Internet do i need to cancel my contract with my actual internet provider ?

Hichem B. #564

Hello everyone,
Im wondering if i need to call my internet provider for cancellation before installing a Fizz home internet ?
Thank you for your help

ReneD

I would wait till Fizz internet is up and running
Chizz )

Kenny L. #23

Yes, you need to call and cancel it yourself. Unlike mobile service where porting a number automatically cancels your old service, your old provider will keep providing service and charging you until you cancel your service with them. I agree with René D though, make sure Fizz is up and running fully before canceling your old service. You don't want to end up with no internet service if the install is not trouble free.

Hichem B. #564

@René D. : even if i'm with internet cable provider, mean it doesn't affect instalation , because i saw that the Fizz modem is a wifi cable modem ( hitron Coda 4680) , if i'm wrong let me know plz

M T. #338

No you don't have to cancel your internet before installing Fizz internet.

ReneD

It's like M.T. said, you don't need to cancel before Fizz gets up and running.
Chizz )