my sim card won't activate

I lost my previous sim card traveling. my sim card wont activate. It allows me to build a new plan but if i want to keep my current plan and just activate the one with the early bird rate, it says to my that my activation code is invalid( but it works for regular activation that would override my current plan) what should i do

Answers

  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
    Kent get right answer. I swapped a broken as he said. Old plan keep the same.
  • Kenny L. #23
    Kenny L. #23 Posts: 794 ✭✭
    Best to contact support so you don't lose your original plan.