new connection not activated

SIDDHARTHA C.

Hi, I referred my friend for Fizz.He got the sim & activated the sim yesterday night at around 9:00 pm.He also paid for his plans.But there is no network still now.Kindly expedite.

M T. #338

Did he verify his network parameter : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

M T. #338

Did he verify phone compatibility : https://fizz.ca/en/faq/compatible-devices

Kenny L. #23

Did he get confirmation that the activation was successful? If not, contact Support for assistance.