why my mobile data isn’t working

ZAHRA M. #1719

my mobile data isn’t working

M T. #338

Did you verify https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

ReneD

If you just activated your SIM card, it might take a little while before it gets fully operational.
Chizz )

J D. #792

the 1st thing to verify is the APN setting on your phone as suggested by MT. from the link. If it's still not working, contact customer support.

Anne H. #1344

Android, need setup APN. Iphone, you need upgrade firmware.

Ghislain F.

I had issues as well until I set up my APN's diferrently. I have one set-up for MMS as APN type while the other one is set as default and sup. You can configure it anually or edit settings from the ones you received from Fizz.