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Why is my SIM card not working?

Christian A. #1521
Posts: 2
in My Mobile
My SIM card stopped working 5 days ago. Fizz hasn't been able to figure out the problem. Is anyone having issues with their SIM card not working? It's not being recognized by any device.
11
Answers
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Was this at the end of your billing cycle or mid way though? Did you get any notice that you'd unsubscribed from their service?
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I guess something can happen that could kill a sim card somehow, but I would think Fizz would be willing to send you a new one in that case, if they could see that your account was still active on their end.6 -
@Allison, it was in the middle of my billing cycle. I did not get an email notification.7
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Hi Christian,
Can you please try again to activate the SIM card that you ordered, from your account - My plans - Manage - Change SIM card?
Luciana0
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