Bad call quality

I have had several people tell me they can't hear me clearly after having switched to fizz (using same device). Not sure what the cause is. This is becoming very frustrating for my friends/family and myself.

Answers

  • People have also told me that call quality was not as good as with Fido.
    Since it is a low cost brand, i would not be surprised that they compress the voice too much to save on cost.
  • Exactly, I also came from fido. They had offered me a nice retention plan. I might go back if the call quality doesn't improve. Hearing people complain about not hearing me properly is not something I want to deal with any longer. I know most people text, but I regularly make phone calls, so the call quality with fizz is a deal breaker as it is now.
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