Bonjour j'ai commandé une SIM mais je n'ai pas été livré

Severin K.

Bonjour j'ai commandé une SIM mais je n'ai pas été livré

Bassam M.

Same here!! They requested that I order another, and they will refund later. Why can't they verify and send a new one without the pay then refund process?

J. S.

Yup. Order a new one and ask for a refund.
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint