No internet since Sunday

iswaren

Hello,
I don't have any internet connection since Sunday. No information provided by Fizz.
Am I the only one or?
Not able to chat with them. They are all time busy it seems.
How can I reach them?
Thanks
Iswaren

Allison W.

Reinstall your apn settings, or reset your network settings (depending on which options your phone gives you). That has restored data for most people who didn't get it back after the weekend's outage.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Giuseppe C. #1086

Same here, and that "chat bubble" doesn't ever appear for me on this site. Very frustrating.

MoYe

It should work , it works for most fizz clients

Marc H. #309

Go to your profile/contact form to fill out and submit a form. You will get a response.

Marc H. #309

Go to the profile/Contact Forms to fill out and submit a form. You will get a response from fizz.

Marc H. #309

Go to My profile/ Contact Forms to fill out and submit a form. You will get a response.

Marc H. #309

Fill out and submit a contact form. You will get a response from fizz.

Anastasia T.

Same here. No data for 2 days now

Mohammad S. #314

Havent had any problems. Where do you live?

Marc G. #421

Same... I reinstalled my apn settings today and it works.

Anastasia T.

I followed Allison's link and got my data back, thanks

E S.

Network definitely works, albeit at 3G speed only.