My LTE works at 3G speed, how can I fix this?
Yasmina G. 1862
Posts: 1 ✭✭
in My Mobile
My data used to work at LTE speed with no problem up until that day where Fizz users were out of service from ~20h00 to 3-4 in the morning. I live in Québec so I am unsure of how I do not have coverage for LTE speed.
My phone is set for LTE, but in the corner says it’s at 3G. It doesn’t have to do with bad reception because wherever I am, home, work, on the bus, it stays at 3G. How can I fix this or who do I contact for this issue?
I AM paying for LTE not 3G data.
My phone is set for LTE, but in the corner says it’s at 3G. It doesn’t have to do with bad reception because wherever I am, home, work, on the bus, it stays at 3G. How can I fix this or who do I contact for this issue?
I AM paying for LTE not 3G data.
21
Answers
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You can't fix it. It's a network issue. They hope to have it fixed after some changes they're making next week.
https://fizz.ca/en/faq/network-status15 -
You'll have to wait for Fizz to fix it...15
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next Friday maybe13
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same here ...12
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It's a Fizz network issue and they are fixing it.12
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Looks like we are all in the same boat, hopefully their *fix* next week corrects this for all of us.10
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We might see a fix next Friday, BTW is there a slower speed than 3g so at least I can get ready for next Friday :P10
