No Service on New Account

I received my sim card today and activated it and choose my plan and a new number. It all shows fine in the account website. However, The sim only shows NO SERVICE when put into my unlocked iphone 6. I tested it with 2 other sim cards from Bell and Koodo and they both work fine in phone and also tried the Fizz sim in the other 2 phones a Samsung S9 and an iPhone X and it gives NO SERVICE on both those devices as well. The website says my area has LTE coverage.
How do I get in touch with someone to figure out what is going on with my service, they already billed me but the account doesn't work.

Answers

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