Can't seem to send images in text messages?

Jia L. #749

I was wondering if any of you had trouble sending images in text messages. It would look like it would be sending but after 5 minutes of showing the loading sign, it cancels it and a "!" sign pops up. I click on it to retry again but it just does this again. Any help?

T D. #47

I have problems receiving mms. I can send them. Group sms also doesn't work. I've opened up a ticket.
You need data to send mms. Do you have data? Did you set APN for mms? Are you on Fizz carrier 34.1

Jean-Daniel L.

First check your APN setting. You can also try to desable LTE for about 10 seconds and enable it back. This worked for me on my OnePlus 3.

FizzWiggler G.

Yep you should check your APN. This is what allows you to use data and/or send SMS with pictures. Hint: SMS with pictures are called MMS!
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Allison W.

Some people have found that their mms doesn't work if their WiFi is switched on, so that's another trick to try.

Jose L. #373

I had the issue over the weekend, and was able to resolve it with:
https://fizz.ca/en/faq/i-cant-receive-or-send-text-messages
Specifically #8 and updating my SMSC with +14385200092

Ann H.

You need have mobile data option in order to send/receive MMS.

Charles H. #3796

you can try this: https://communaute.fizz.ca/questions/1935428-mms-problem-sms-images-pictures-solved