Address in Griffintown is outside the shipping zone

Antoine B. #717

Hello,
Im trying to ship the sim card to an address in griffintown, its a year old address, not sure what to do! I can't chat with them either because the chat bubble doesn't appear

Allison W.

On the Island? Is there anyone else you can have the SIM shipped to?

Sean H.

Hi,
I know this isn't the best solution... but you could sign up for a CanadaPost FlexDelivery account. They will ship it to the nearest FlexDelivery location (Canadapost Office), and you will be able to go collect it once arrived. (with a photo ID).
https://www.canadapost.ca/cpc/en/personal/receiving/alternative-delivery/flexdelivery.page

Frank S. 1940

Definately not normal. Probably a glitch in their system. Try again, but if not I would contact their support tomorrow(Monday) as the chat should be open for business.

Antoine B. #717

I tried adding the PO BOX of the canada post in griffintown and it gave me the same message

Emre Y.

In which province is griffintown?

Antoine B. #717

It's in Quebec! (5 minutes drive from downtown Montreal!)

Emre Y.

In that case, it should work then...
Have you tried shipping it to someone else's house like a friend or family member?

Antoine B. #717

Other addresses work... but it's very inconvenient..Ideally, I would like to have it shipped there

J. S.

It's another bug. Report it.
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint

Samuel P. 4880

I had the same issue, I was trying to get it shipped to downtown Montreal and I had the outside of shipping zone error message. I got it to work after disabling my adblock chrome plugin.
Hope this helps

Andrew T. #1551

Could you ship it to work?