Can't receive SMS message

Jean J

For the SMS, I can send message, but can't receive message. I've set up APN with the indication of FIZZ and ticked the new APN, but still not working. And I haven't got the famous 2 notifications from Fizz after activation.

FizzWiggler G.

What kind of handset are you using Jean?
Android or iOS Apple?
For SMS (not RCS or iMessage) the APN is broadly irrelevant. APN is for data and MMS.
Let me know and I can try help your further.
FizzWiggler

Jean J

Android 8.1

FizzWiggler G.

Have you received any SMS ever? Is it intermittent reception or 100% off?

Jean J

100% off, no incoming message.

FizzWiggler G.

Ok, I guess you have to launch a chat so Jean. That's weird. Possibly a phone issue but more likely a network issue.
Sorry I cannot be of more help

Jean J

It's not an issue of my phone. I've tested the sim card of fizz with 3 different phones, all without incoming message.

Emre Y.

@FizzWiggles how did you change your username?
Also, what is the difference between SMS and MMS?

Jean J

It's ok now, thanks a lot our FIZZ team!

FizzWiggler G.

@Emre
How dare you? FizzWiggles is my real name. My parents were hippies!
MMS is an SMS/text with a built-in multimedia file like picture or video.
They are treated differently by different boxes in the phone network.

Emre Y.

@FizzWiggler G.
It still is an awesome username, I am kind of jealous
Thanks for the info!