Why is no tracking information provided when ordering SIM cards?

I ordered 3 additional SIM cards 3 days ago and I have still not received them. Why is tracking info not provided when they are shipped? How come the option to upgrade Shipping speed is no longer available? I have colleagues wanting to sign up and I was to bring the cards in tomorrow, but that will not happen - this is a tad frustrating. :). Any help is appreciated. I already wrote a message on FB messenger but no answer yet. Thank you

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