Unable to port my number?

I attempted to port my phone number from Fido. However, two hours later, I received an email letting me know that it didn't work. Despite that, I can still call out and receive calls; but I cannot use data.
There is also no chat bubble visible, so I can't contact a technician. Fizz also doesn't have any phone number for support, so I am at a loss.
Any advice or assistance would be greatly appreciated!


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