Roaming is not working

david M. 101

I signed up for the Quebec & USA option two days ago. The service worked when I tried it with this handset in Quebec. In the US (Atlanta), it will not connect at all. Roaming works with the same handset with my Rogers card. I have switched SIMs several times, each time the Rogers roaming works, Fizz does not. An R (Roaming) appears over the network symbol, but the network does not activate. Settings are unchanged from the Rogers SIM.

david M. 101

OK, it just activated, after the SIM being in the phone for about ten minutes, but now it's offline again It keeps going on and offline, mostly offline.The Rogers SIM activates immediately after restart, and is stable.

AlexB

Apparently there are issues with AT&T when roaming in the US. If you manually select T-Mobile it should work.

david M. 101

Thanks @Alexandre B. I tried that, but it wasn't any better.

Marcel Turcotte

Having similar issues.
- Phone only connects to AT&T:
Works: Outgoing calls &data.
Not working: Incoming calls
When trying to manually select T-Mobile, phone never connect to the network. I see full bar signal for 15sec, then it disconnects.

J. S.

I haven't had a chance to go to the states since I moved over to Fizz. But I'll make sure to report back to this question when I do. Unless an answer gets selected.