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Archives for November 2018
Discussion List
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Can I use my Videotron modem with Fizz home internet?Am I allowed to use Fizz home internet with my own modem? Whether it is from Videotron or somewhere… -
No address is in the shipping zone? Not even Toronto?!I cannot ship the SIM Card. It doesn't matter what address I put in the shipping address, an error … -
missing referal bonus?Can't find my referral bonus, who can fix that Unfortunately the chat option doesn't workAnswered ✓ Closed JUAN DAVID ABREO 22 views 5 comments 21 points Most recent by J. S. Welcome and join
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Where can I find Fizz Wi-Fi Android app for home internet service?I received my modem and I want to use the Fizz Wifi App mentioned on the quick installation guide. …
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Why is no tracking information provided when ordering SIM cards?I ordered 3 additional SIM cards 3 days ago and I have still not received them. Why is tracking inf…
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Contacting Fizz?Have they just gone completely radio silent? Chat box is gone, no replies to my questions on Facebo…Answered ✓ Closed Alex B. 1467 213 views 11 comments 18 points Most recent by ReneD Welcome and join
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Porting in non-QC and non-Ottawa number - will it go through?Hello! Can I port my non-QC and non-Ottawa number in? I live in Ottawa now and got Manitoba number …
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Can I bring an out of province phone number?I would like to keep my existing phone number, but it is a Toronto area code. The solutions hub say…Answered ✓ Closed Alex B. 1467 423 views 9 comments 24 points Most recent by Ann H. Welcome and join
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I made a mistake when I order my sims cards?I order a SIM card and 2 other by mistake I want to cancel my order for the 3 SIM card???
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Fizz home internet coming soon?I have heard that some beta testers have been receiving their home internet kits. Does anyone know … -
Suggestion for new support channel ~ Text FizzMight I suggest that there should be an option to text Fizz, This would be especially useful for th…
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Can I activate sign up today, but have service and billing start at a later date?I still have a contract with my old provider that expires in mid-December. I would like to get Fizz…
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Can't transfer my number, and i have ordered two sim cards i only got one of them?I can not transfer my number and i have ordered two sim cards only got one of them, when will i get…
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Activating SIM never loads, what to do?I really wanted to join fizz especially after my good friend told me how great it was. I received m…Answered ✓ Closed Philip B. #468 1 view 8 comments 11 points Most recent by Chris R. #477 Welcome and join
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Can't put "on" in "Name on credit card"My name has "on" in it but I can't add a credit card and add the sequence "on" …Answered ✓ Closed Emmanuel T. #466 4 views 5 comments 15 points Most recent by Anne H. #1344 Welcome and join
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250m upgrade?hi, i just got my Fizz phone working this morning, am trying to find info on the upgrade of the 250… -
Sarnia Ontario?I live in Sarnia Ontario will this work here?
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Map shows service is provided in my area but when purchasing it it says Its not available in that arAs stated in the title, the coverage map shows that where I live has service provided and it takes …
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PSA: Porting number from Rogers Share Everything planWhen porting your numbers from a Rogers Share Everything plan make sure you port over your secondar…
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Make sure that any pop-up blocker are deactivated!!!!It would be nice to have pop-blocker a warning when you first get on the website. A lot of users a… -
Did not receive SIM card. How can I reach Fizz to send me a SIMI requested 2 SIM cards. I was charged for 2 SIM cards but only received one. How do I get this si… -
How do I add 2 lines to 1 account? Is there a benefit to doing that rather than keeping two separateWondering if there is a benefit to adding two lines to one account instead of keeping them as separ…Answered ✓ Closed Nigel L. #360 344 views 7 comments 13 points Most recent by Emeric V. Welcome and join
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Is it worth it to change to Fizz? All I can see is complaints about their experience with them...?Will you guys really recommend this provider to anyone after experiencing their services? Just want…Answered ✓ Closed Mcnestlie 25 views 15 comments 16 points Most recent by François B. 6694 Welcome and join
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I received an email saying that Sim Card was delivered; however, I did not receive anything in my maHi guys, I received an email saying that Sim Card was delivered. It was November 20th. Today, it i…
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Can I add a referral code AFTER creating my account ? (I JUST created it)Hi all, I JUST signed up, I haven't ordered a SIM or did anything. Can I simply add it now ? Or do …Answered ✓ Closed Gabriel F. 907 30 views 3 comments 8 points Most recent by Peter M. 808 Welcome and join
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What does Canada + US entail?I wanted to find out what Canada + US entail. Does this mean that I will be able to call anywhere i…
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Not available in Nepean, ON?Trying to activate a sim card, but it's saying it's not available in NEPEAN, ON K2J NEPEAN is part …Answered ✓ Closed Jinya L. 12 views 7 comments 10 points Most recent by Tim M. #460 Welcome and join
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Can I sign up for service if I live in Manitoba?If I pick the Canada wide plan, and I live in a coverage zone in Manitoba, can I sign up?
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Add-on prices?I just created my account and has ordered a SIM card but I am unable to see any add-on prices proba…
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Which plan I can choose as an Ottawa residence.I am living Ottawa, and most of time will stay in this city. Which plan I can choose 'Quebec' or 'C…
