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Archives for November 2018
Discussion List
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Can I use my Videotron modem with Fizz home internet?Am I allowed to use Fizz home internet with my own modem? Whether it is from Videotron or somewhere… -
No address is in the shipping zone? Not even Toronto?!I cannot ship the SIM Card. It doesn't matter what address I put in the shipping address, an error …Accepted Answer Closed Lindsay F. 17 views 4 comments 14 points Most recent by Ann H. Welcome and join -
missing referal bonus?Can't find my referral bonus, who can fix that Unfortunately the chat option doesn't workAccepted Answer Closed JUAN DAVID ABREO 11 views 5 comments 21 points Most recent by J. S. Welcome and join
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Where can I find Fizz Wi-Fi Android app for home internet service?I received my modem and I want to use the Fizz Wifi App mentioned on the quick installation guide. …
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Why is no tracking information provided when ordering SIM cards?I ordered 3 additional SIM cards 3 days ago and I have still not received them. Why is tracking inf…Accepted Answer Closed Steve S. #459 13 views 5 comments 12 points Most recent by J. S. Welcome and join
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Contacting Fizz?Have they just gone completely radio silent? Chat box is gone, no replies to my questions on Facebo…Accepted Answer Closed Alex B. 1467 115 views 11 comments 18 points Most recent by ReneD Welcome and join
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Porting in non-QC and non-Ottawa number - will it go through?Hello! Can I port my non-QC and non-Ottawa number in? I live in Ottawa now and got Manitoba number …
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Can I bring an out of province phone number?I would like to keep my existing phone number, but it is a Toronto area code. The solutions hub say…Accepted Answer Closed Alex B. 1467 265 views 9 comments 24 points Most recent by Ann H. Welcome and join
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I made a mistake when I order my sims cards?I order a SIM card and 2 other by mistake I want to cancel my order for the 3 SIM card???Accepted Answer Closed Rima S. #487 2 views 3 comments 16 points Most recent by Ann H. Welcome and join
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Fizz home internet coming soon?I have heard that some beta testers have been receiving their home internet kits. Does anyone know … -
Suggestion for new support channel ~ Text FizzMight I suggest that there should be an option to text Fizz, This would be especially useful for th…Accepted Answer Closed Emre Y. 1 view 7 comments 16 points Most recent by M T. #338 Welcome and join
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Can I activate sign up today, but have service and billing start at a later date?I still have a contract with my old provider that expires in mid-December. I would like to get Fizz…Accepted Answer Closed Alex B. 1467 11 views 8 comments 16 points Most recent by Ann H. Welcome and join
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Can't transfer my number, and i have ordered two sim cards i only got one of them?I can not transfer my number and i have ordered two sim cards only got one of them, when will i get…Accepted Answer Closed Ahmad H. 1411 2 views 4 comments 11 points Most recent by J. S. Welcome and join
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Activating SIM never loads, what to do?I really wanted to join fizz especially after my good friend told me how great it was. I received m…Accepted Answer Closed Philip B. #468 1 view 8 comments 11 points Most recent by Chris R. #477 Welcome and join
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Can't put "on" in "Name on credit card"My name has "on" in it but I can't add a credit card and add the sequence "on" …Accepted Answer Closed Emmanuel T. #466 2 views 5 comments 15 points Most recent by Anne H. #1344 Welcome and join
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250m upgrade?hi, i just got my Fizz phone working this morning, am trying to find info on the upgrade of the 250… -
Sarnia Ontario?I live in Sarnia Ontario will this work here?Accepted Answer Closed keith M. 2 views 2 comments 12 points Most recent by Allison W. Welcome and join
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Map shows service is provided in my area but when purchasing it it says Its not available in that arAs stated in the title, the coverage map shows that where I live has service provided and it takes …
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PSA: Porting number from Rogers Share Everything planWhen porting your numbers from a Rogers Share Everything plan make sure you port over your secondar…Accepted Answer Closed Emre Y. 21 views 3 comments 15 points Most recent by redhead Welcome and join
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Make sure that any pop-up blocker are deactivated!!!!It would be nice to have pop-blocker a warning when you first get on the website. A lot of users a… -
Did not receive SIM card. How can I reach Fizz to send me a SIMI requested 2 SIM cards. I was charged for 2 SIM cards but only received one. How do I get this si…Accepted Answer Closed Umar S. #353 1 view 6 comments 13 points Most recent by ReneD Welcome and join -
How do I add 2 lines to 1 account? Is there a benefit to doing that rather than keeping two separateWondering if there is a benefit to adding two lines to one account instead of keeping them as separ…Accepted Answer Closed Nigel L. #360 197 views 7 comments 13 points Most recent by Emeric V. Welcome and join
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Is it worth it to change to Fizz? All I can see is complaints about their experience with them...?Will you guys really recommend this provider to anyone after experiencing their services? Just want…Accepted Answer Closed Mcnestlie 21 views 15 comments 16 points Most recent by François B. 6694 Welcome and join
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I received an email saying that Sim Card was delivered; however, I did not receive anything in my maHi guys, I received an email saying that Sim Card was delivered. It was November 20th. Today, it i…Accepted Answer Closed Solaman H. 3 views 6 comments 15 points Most recent by J. S. Welcome and join
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Can I add a referral code AFTER creating my account ? (I JUST created it)Hi all, I JUST signed up, I haven't ordered a SIM or did anything. Can I simply add it now ? Or do …Accepted Answer Closed Gabriel F. 907 12 views 3 comments 8 points Most recent by Peter M. 808 Welcome and join
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What does Canada + US entail?I wanted to find out what Canada + US entail. Does this mean that I will be able to call anywhere i…Accepted Answer Closed Rehan A. 2 views 1 comment 7 points Most recent by Peter M. 808 Welcome and join
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Not available in Nepean, ON?Trying to activate a sim card, but it's saying it's not available in NEPEAN, ON K2J NEPEAN is part …Accepted Answer Closed Jinya L. 4 views 7 comments 10 points Most recent by Tim M. #460 Welcome and join
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Can I sign up for service if I live in Manitoba?If I pick the Canada wide plan, and I live in a coverage zone in Manitoba, can I sign up?Accepted Answer Closed kelly B. #269 22 views 2 comments 7 points Most recent by J. S. Welcome and join
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Add-on prices?I just created my account and has ordered a SIM card but I am unable to see any add-on prices proba…Accepted Answer Closed W L. 2 views 1 comment 11 points Most recent by Peter M. 808 Welcome and join
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Which plan I can choose as an Ottawa residence.I am living Ottawa, and most of time will stay in this city. Which plan I can choose 'Quebec' or 'C…
