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My Mobile
Archives for August 2019
Discussion List
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Data plan ran out, can no longer receive data gift.Does anyone know if there's an issue with data gifting once your plan has run out of data. I've cha…Answered ✓ Closed Jean-Francois G. 24918 14 views 3 comments 22 points Most recent by Yelena My Mobile -
Can't connect to LTE on Nexus 5 phone. Worked previously (yesterday I believe). Any ongoing LTE issuCan't connect to LTE on Nexus 5 phone. Worked previously (yesterday I believe). Any ongoing LTE iss… -
data out of provinceI have the Canada-wide plan, and I've just arrived in New Brunswick and my data is no longer workin…Answered ✓ Closed Peter S. #1365 92 views 2 comments 16 points Most recent by David G. 8208 My Mobile -
Where is my SIM card ?I have yet to receive my SIM card. When I track it it states it was returned to sender.
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Data to gift?Could someone gifft me some data please? Thanks in advance
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SIM non livréJ ai recu un email que ma carte SIM a été livré alors que je n ai rien reçu et j ai revérifié mon a…
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Can I put my account in Stand By with no pay (I mean for ie, use and pay just for 6 months per year)Can I put my account in Stand By with no pay (I mean for ie, use and pay just for 6 months per year…
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What happend to my sim cart?My fizz did not delivered but u said it delivered?
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Does travel data Add-On consume your current data or are you adding the data?Say I currently have 10gb of data with my plan and I travel to Europe. I purchase a 1gb Europe add-…
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my plan does not change for the second month . what the hell are you doing ?I've changed my plan 2 month ago . your coulegue appologise me and told me that was a mistake. this…
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mobile internet connection8:03 am no internet connection on my mobile device first time experiencing this problem -
Code d'activation perduJe viens de réactivé ma carte sim mais malheureusement j'ai oublié mon code d'activation Merci
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Code d'activation perdu?Bonjour, J'ai activer ma carte SIM hier: j'ai oublier le code d'activation merci
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Changement de plan ?Bonjour, j'ai changé ma couverture réseau (autrefois Québec, maintenant Canada). Cela a bien été pr…
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Je ne suis pas capable de payer mon forfaisJe ne suis pas capable de payer mon forfais sa me dit que je doit réinitialiser ma carte de credit …
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What is the deadline to make changes on your plan so it can take effect the following month?I was wondering what was the deadline to make changes to your plan? I tried 1-2 days before and the…
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Second SIM, no reduced mobile planI checked the plans and they were reduced. When receiving my second SIM card for a family member, t…
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Spare Data PleaseCan anyone spare some data please. I just need 500mb before my billing date. Would much apreciate i… -
Renboursement???You passed my paiement twice in my account and sent me an email saying you did and you did and also…
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Downloads?I have not been able to open downloads on my phone since signing up with Fizz. Why?Answered ✓ Closed Ginette L. #5268 1 view 4 comments 13 points Most recent by Serge O. #3665 My Mobile
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changed plan effecting 8/8/2019 including coverage USA, still shows only coverage for CanadaMy plan was updated to cover USA/Canada from 8/8/2019, see attachment Fizz 0808, but when I logged …
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Why fizz closed my ticket without doing anything to resolve problem?#36127 - Follow up on a complaint My data upgrade still not working after 90 days investigation by …Answered ✓ Closed Anne H. #1344 28 views 11 comments 17 points Most recent by Anne H. #1344 My Mobile -
My account can't activateI just got my sim and had a error activating it. When i try to reactivate it. The code does not wor…Answered ✓ Closed Christian M. #9099 14 views 3 comments 13 points Most recent by Simon H. #6464 My Mobile
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Can someone gift me some data?Hey everyone! I just started with Fizz this month and got 2gb monthly. Unfortunately I had some wro…Answered ✓ Closed Michael P. 24820 1 view 4 comments 11 points Most recent by Victor C. #1356 My Mobile
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Only 3 months Fizz Ext?My phone does not work since yesterday (calls/wifi). I moved from Quebec to Ontario and have been u…