Most Recent Discussions
About my account
Archives for August 2020
Discussion List
-
Did not receive first month badge?Hi ! My second payment as been processed for my mobile account a few days ago and my 1st month dino… -
Missing badges?Hello, I know that dinosaur badges not appearing is a known problem, but I also did not get my badg…Answered ✓ Closed Catherine B. 64776 1 view 8 comments 22 points Most recent by Olivier R. #3666 About my account -
Still linked to older carrier after joining fizz ?Hi, I kept my older cellphone contract to keep my number when switching to fizz. I followed the ins…Answered ✓ Closed Gabriel P. #28582 4 views 4 comments 19 points Most recent by George S. #20091 About my account -
Is it possible to replace a non-activated bonus with another?Is it possible to replace a non-activated bonus with another? The bonus that I want to replace is a…Answered ✓ Closed George S. #20091 76 views 7 comments 23 points Most recent by beauchef About my account -
Why was I charged if the Internet hasn’t been set up yet and we are awaiting our appointment with thHi, I signed up to Fizz last week (Internet plan) and had to put in my payment info. However, I hav…Answered ✓ Closed Laura S. #28555 3 views 4 comments 19 points Most recent by Laura S. #28555 About my account
-
Change payment date ?My payment is due for August 12th but I will be paid only August 19th. Will it be possible to chang…Answered ✓ Closed Shanarah 300 views 5 comments 15 points Most recent by Pascal L. 40582 About my account
-
how to change addressI made an appointment for Fizz to deliver my internet but I accidentally put in the wrong apartment…
-
Dinausor Badge not unlocked even if achieved?The 1 month badge did not unlock even though I have been with them for more then one month. How can…Answered ✓ Closed Stephanie D. #28484 2 views 10 comments 28 points Most recent by Olivier R. #3666 About my account
-
account numberhow can I get my account number?
-
After two years my account being active without my permission and request ?I canceled my plan and deactivated my account two years ago, and until now I didn’t use it at all. …Answered ✓ Closed Mahshid M. 9 views 10 comments 22 points Most recent by Alexander Y. About my account
-
Add on not workingI added to call US from Quebec twice and its not workingAnswered ✓ Closed Susan S. #28343 95 views 6 comments 22 points Most recent by Whizz About my account
-
The Grand Gifter badge?So I have been having problem for a while with badges (not getting unlocked). so to get this badge …Answered ✓ Closed Jorge C. #7735 77 views 3 comments 20 points Most recent by Fizzy About my account -
How do i pay my bill???My payment did not pass and now i have no way to pay my bill. I don’t understand how you dont just …Answered ✓ Closed max T. #28246 1.6K views 7 comments 20 points Most recent by Stanley M. About my account
-
How does "adding user" option work?Can someone explain to me about what this option is/ what does it do? 1. is the purpose to manage …Answered ✓ Closed priya T. 350 views 4 comments 25 points Most recent by SuperFizzeur About my account
-
Where could I share my referal code?Is there a place or Facebook group I could share my referral code?Answered ✓ Closed Jorge C. #7735 28 views 4 comments 23 points Most recent by MichelP About my account
-
Can I refund the payment?On July 30th, I chatted with the customer service and she told me how to cancel the subscription an…
-
Reeving the My Perk?I have received the reward for $2 monthly some months ago, and I have already updated it, but why I…
-
Frozen planI already paid and nothing ixs happeningAnswered ✓ Closed Claudia L. #19823 4 views 5 comments 18 points Most recent by George S. #20091 About my account
-
Payment with CC questionI received an email saying my credit card must be change because expires aug 1st. The card expires …Answered ✓ Closed Julian P. #28116 1 view 3 comments 14 points Most recent by Kurt V. About my account
-
Where can I find my refferal code to invite a friend?I look everywhere on my fizz acount on my Iphone and I couldn't find it. Thanks for helping!Answered ✓ Closed Benjamin L. 63408 6 views 4 comments 26 points Most recent by Patrick D. 61567 About my account -
trying to use my phone number? Fraud?Receiving calls from Rogers: someone is trying to transfer my account Without consent: how to stop…Answered ✓ Closed Véronique C. #28018 4 views 7 comments 15 points Most recent by Olivier R. #3666 About my account