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Archives for August 2020
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Promo code - for Bixi to give?Anyone interested in a Bixi promo code (30 minutes free), honestly I'm not interested, but if anyon…Answered ✓ Closed Mo A. 21 views 2 comments 16 points Most recent by Fanny S. #28041 Your Fizz Account -
Question not approved?I have written an other question in French 18 days ago and it is still pending approval from the ad…Answered ✓ Closed Fanny S. #28041 1 view 7 comments 12 points Most recent by Fanny S. #28041 Your Fizz Account -
How do you earn upgrades?I know you earn upgrade slots through “leveling up” your account. But how do you obtain the actual …Question Closed Cameron B. #266 1 view 0 comments 27 points Most recent by Cameron B. #266 Your Fizz Account -
Removing and adding upgradesWhat is the best way to apply upgrades to your account? I only have one slot open right now. If I …Answered ✓ Closed Matthew A. #24717 21 views 5 comments 16 points Most recent by Olivier R. #3666 Your Fizz Account -
Changing language of interface for other than English/French?Any way to choose other language on fizz website/service (other than English/French)?Answered ✓ Closed Alexander Y. 41 views 6 comments 17 points Most recent by Damek G. Your Fizz Account -
Did not receive first month badge?Hi ! My second payment as been processed for my mobile account a few days ago and my 1st month dino… -
Missing badges?Hello, I know that dinosaur badges not appearing is a known problem, but I also did not get my badg…Answered ✓ Closed Catherine B. 64776 1 view 8 comments 22 points Most recent by Olivier R. #3666 Your Fizz Account
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Still linked to older carrier after joining fizz ?Hi, I kept my older cellphone contract to keep my number when switching to fizz. I followed the ins…Answered ✓ Closed Gabriel P. #28582 1 view 4 comments 19 points Most recent by George S. #20091 Your Fizz Account -
Is it possible to replace a non-activated bonus with another?Is it possible to replace a non-activated bonus with another? The bonus that I want to replace is a…Answered ✓ Closed George S. #20091 71 views 7 comments 23 points Most recent by beauchef Your Fizz Account -
Why was I charged if the Internet hasn’t been set up yet and we are awaiting our appointment with thHi, I signed up to Fizz last week (Internet plan) and had to put in my payment info. However, I hav…Answered ✓ Closed Laura S. #28555 1 view 4 comments 19 points Most recent by Laura S. #28555 Your Fizz Account
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Change payment date ?My payment is due for August 12th but I will be paid only August 19th. Will it be possible to chang…Answered ✓ Closed Shanarah 311 views 5 comments 15 points Most recent by Pascal L. 40582 Your Fizz Account
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how to change addressI made an appointment for Fizz to deliver my internet but I accidentally put in the wrong apartment…
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Dinausor Badge not unlocked even if achieved?The 1 month badge did not unlock even though I have been with them for more then one month. How can…Answered ✓ Closed Stephanie D. #28484 1 view 10 comments 28 points Most recent by Olivier R. #3666 Your Fizz Account
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account numberhow can I get my account number?
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After two years my account being active without my permission and request ?I canceled my plan and deactivated my account two years ago, and until now I didn’t use it at all. …Answered ✓ Closed Mahshid M. 11 views 10 comments 22 points Most recent by Alexander Y. Your Fizz Account
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Add on not workingI added to call US from Quebec twice and its not workingAnswered ✓ Closed Susan S. #28343 91 views 6 comments 22 points Most recent by Whizz Your Fizz Account
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The Grand Gifter badge?So I have been having problem for a while with badges (not getting unlocked). so to get this badge …Answered ✓ Closed Jorge C. #7735 71 views 3 comments 20 points Most recent by Fizzy Your Fizz Account -
How do i pay my bill???My payment did not pass and now i have no way to pay my bill. I don’t understand how you dont just …Answered ✓ Closed max T. #28246 2K views 7 comments 20 points Most recent by Stanley M. Your Fizz Account
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How does "adding user" option work?Can someone explain to me about what this option is/ what does it do? 1. is the purpose to manage …Answered ✓ Closed priya T. 601 views 4 comments 25 points Most recent by SuperFizzeur Your Fizz Account
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Where could I share my referal code?Is there a place or Facebook group I could share my referral code?Answered ✓ Closed Jorge C. #7735 32 views 4 comments 23 points Most recent by MichelP Your Fizz Account
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Can I refund the payment?On July 30th, I chatted with the customer service and she told me how to cancel the subscription an…
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Reeving the My Perk?I have received the reward for $2 monthly some months ago, and I have already updated it, but why I…
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Frozen planI already paid and nothing ixs happeningAnswered ✓ Closed Claudia L. #19823 1 view 5 comments 18 points Most recent by George S. #20091 Your Fizz Account
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Payment with CC questionI received an email saying my credit card must be change because expires aug 1st. The card expires …Answered ✓ Closed Julian P. #28116 1 view 3 comments 14 points Most recent by Kurt V. Your Fizz Account
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Where can I find my refferal code to invite a friend?I look everywhere on my fizz acount on my Iphone and I couldn't find it. Thanks for helping!Answered ✓ Closed Benjamin L. 63408 1 view 4 comments 26 points Most recent by Patrick D. 61567 Your Fizz Account