Most Recent Discussions
Your Fizz Account
Archives for November 2018
Discussion List
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Missing lots of stuff in profile?Just signed up today after getting my SIM and the phone works fine but for some reason I am missing… -
I ordered and paid for 3 SIMs but I only received 1 SIM. How do I contact Fizz to resolve this?I ordered and paid for 3 SIMs but I only received 1 SIM. Purolator delivered a Fizz cardboard mail…Answered ✓ Closed Kenneth T. 11 views 6 comments 11 points Most recent by Steve S. #459 Your Fizz Account -
How can I transfer one of my beta plan to another person?I would like to transfer one of my beta plan to another person. How can this be accomplished?
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Credit card name field?I cannot enter my name in the name field for credit card info. I try to type Don but "n" …
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Is there an option to add a second line to an account?Is there an option to add a second line to an account? If so, are there discounts for having multip… -
How to get refund?I got double charged of sim card fee, how can I request a refund?
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Faster Shipping Options?Thursday is Thanksgiving in NY and I want to travel there...I would like to have the sim by tomorro…Answered ✓ Closed Dave S. 651 1 view 3 comments 10 points Most recent by Gabriel G. #6 Your Fizz Account
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Request to send new SIM cards don’t received yetPlease re-send me the new SIM cards, which I don’t received the previous order I.Answered ✓ Closed Thanh T. #69 1 view 4 comments 9 points Most recent by Steve S. #459 Your Fizz Account
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Contact Form is down now as well as the chat?Chat has been down for a while. I started a Contact form with an issue and got a response. I want… -
I'm not home would my order be in my mail box when I reach?I ordered a sim card with express shipping, I'm not home at the moment, would it be in my mail box…
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Where is the Sim Network unlock PIN?According to the FAQ the option should be on my manage my plans page but its not. Where is it?Answered ✓ Closed Ryan Leonoras 373 views 2 comments 13 points Most recent by David R. 258 Your Fizz Account
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No chat bubble?There's no chat bubble, and I'm having problems but there's no possible way to contact you guys.Answered ✓ Closed Maxime Lefebvre 11 views 17 comments 17 points Most recent by Whizz Your Fizz Account
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Anyway to hide or disable the community profile?Is there any way to disable the public community profile? Or hide it to users that are not logged i…
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911 fee and taxes in Ontario?I'm in Quebec, there is a $0.46 911-fee, +5%GST, +9.975QST. I'm wondering if there is a 911-fee in…
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Service agreement - why can't see or download?Went to https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/view-contract?productId=xxxxx from… -
Fizz saying I did not pay them?I received an email from fizz telling me the payment did not work. However, I did not change my cre…Answered ✓ Closed Marc-Andre L. 206 1 view 13 comments 11 points Most recent by Jeffrey W. #2690 Your Fizz Account
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Where's the invite link?I ordered two SIMs, one for me and one for a friend. I registered one SIM and set up the account, b…
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Referel bounus?Is the referel reward a one time bounus or it is a cost reduction on the plan every month?Answered ✓ Closed David R. 68 11 views 1 comment 8 points Most recent by Pascal B. #11 Your Fizz Account
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When I put in my address it says I'm not eligible.My address is just outside of ottawa