About my account
Archives for November 2018
Discussion List
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I would like to have a Unicorn as a possible choice for avatar. Is it possible?Or Chat bubble... I'm not picky... -
No way to unsibscribe? What is going on!?There is no button to unsibscribe, I know where they are supposed to be I read ALL the FAQ about it…Accepted Answer Closed Alexandre N. #479 4 views 3 comments 9 points Most recent by J. S. About my account -
no chat, no messenger, and no way to close account!Why cant I see the button to close my account!!!! This is crazy no one is able to help! DOES ANYONE…Accepted Answer Closed Alexandre N. #479 5 views 5 comments 13 points Most recent by J. S. About my account
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Can't select my home addressHello, When I try to change my address it's impossible for my to pick my real street address, it al…
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Hypothetical Question - How would a billing error affect the renewal of an Introductory rate plan?**This is a Hypothetical Question** How would a billing error affect the renewal of an Introductory…Accepted Answer Closed Emre Y. 10 views 3 comments 17 points Most recent by Joe B. #566 About my account -
When does my plan renew?Where can I find out when my plan renews?Accepted Answer Closed Emre Y. 13 views 8 comments 13 points Most recent by James O. #463 About my account
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Does points from french site and english site aggregate together?I have a different set of points on the french https://communaute.fizz.ca/ and a different set of … -
did not receive activation email now im locked out?i created a new account ordered my sim but did not receive a confirm email, now my account is locke…Accepted Answer Closed yehudah 3 views 9 comments 14 points Most recent by Bambie Tambourin About my account
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Problems activating my sim card?I received my sim card yesterday, I tried activate my sim card with the activation code, but nothin…
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My Invite Friends does not appear on my profile? There is no referral code?Where is my unique referral code??? There is no invite friends in my profile???Accepted Answer Closed Pauline L. 1413 21 views 3 comments 10 points Most recent by S P. #286 About my account
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Accidentally registered wrong planHi, I accidentally selected the wrong plan yesterday (less than 24 hours ago) when I registered, an…
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Does anyone else feel like this is completely backwards?It's like being in the twilight zone. Fizz keeps telling me they can't port my number. My number …Accepted Answer Closed korey 5 views 14 comments 22 points Most recent by Isabel Bedard About my account
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Billing Problem?My promotional period is still on but the bill for the second month is too high??? I have made some…
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Why can't I manage a plan from the overview page?After re-activating a plan, I only see "Gift" on the Overview page. All my other plans sh…
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Why are all my options in manage plan gone?After re-activating a plan, I am not presented with all the options to manage the plan. I only have…Accepted Answer Closed Rohan R. 3 views 4 comments 9 points Most recent by Mohammad S. #314 About my account
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Can I get an invite for the home internet beta?I like Fizz so much that I would like to try the home internet beta, how can I get an invite? :) -
How to make a payment for my plan?My account was suspended because my payment is overdue. There was a problem with my credit card tha…Accepted Answer Closed Joshua S. #448 189 views 9 comments 18 points Most recent by Angel R. About my account
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how to cancel my account?how do i cancel? i registered and then realized that I didn't signup for the beta program so would …Accepted Answer Closed xiaofeng B. 4 views 3 comments 10 points Most recent by J. S. About my account
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Is there a list of rewards and frequency of those rewards listed anywhere?Is there a list of rewards listed anywhere? Are the rewards always data? For example I recieved 2…
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Why is my daily data breakdown shown as 0.0MB/day for the month, when it definitely was not nothing?As seen in the clipped screen shot, my daily data use is shown as 0.0mb, but I was away from home a…Accepted Answer Closed Allison W. 10 views 4 comments 15 points Most recent by J. S. About my account -
Bugfix? Dropdown menu for help - does not dropdown when logged in i.e. zone.fizz.caThe Help dropdown, works in all cases but when logged in. From zone.fizz.ca, the Help dropdown does…
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Will add-ons make you lose the launch price ?Hello, The site mentions "Make sure, however, not to change your plan, or else regular prices …Accepted Answer Closed Guillaume L. 1169 4 views 3 comments 16 points Most recent by Whizz About my account -
When will my referral code appear ?Hi all, about 5 hours ago, I activated my plan, transferred my number and everything. Why can't I …Accepted Answer Closed Gabriel F. 907 1 view 4 comments 12 points Most recent by J. S. About my account
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Bugfix? Problem with buttons being hidden - Screenshot below. Probably can be fixed using z-index.Not sure if bugfixes are welcomed in the forum. If there's an open source github repo for the webs…
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Why does clicking on Community go to the french version of the site?I would expect it to go to the french version of the site when I'm logged in to the French site. A…
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Missing lots of stuff in profile?Just signed up today after getting my SIM and the phone works fine but for some reason I am missing…Accepted Answer Closed Rob M. #303 5 views 5 comments 13 points Most recent by Danton About my account -
I ordered and paid for 3 SIMs but I only received 1 SIM. How do I contact Fizz to resolve this?I ordered and paid for 3 SIMs but I only received 1 SIM. Purolator delivered a Fizz cardboard mail…Accepted Answer Closed Kenneth T. 5 views 6 comments 11 points Most recent by Steve S. #459 About my account
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How can I transfer one of my beta plan to another person?I would like to transfer one of my beta plan to another person. How can this be accomplished?
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Credit card name field?I cannot enter my name in the name field for credit card info. I try to type Don but "n" …Accepted Answer Closed Don B. #267 5 views 4 comments 6 points Most recent by JROCK About my account
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Is there an option to add a second line to an account?Is there an option to add a second line to an account? If so, are there discounts for having multip…
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