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Your Fizz Account
Archives for November 2018
Discussion List
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I would like to have a Unicorn as a possible choice for avatar. Is it possible?Or Chat bubble... I'm not picky... -
No way to unsibscribe? What is going on!?There is no button to unsibscribe, I know where they are supposed to be I read ALL the FAQ about it…Answered ✓ Closed Alexandre N. #479 1 view 3 comments 9 points Most recent by J. S. Your Fizz Account -
no chat, no messenger, and no way to close account!Why cant I see the button to close my account!!!! This is crazy no one is able to help! DOES ANYONE…Answered ✓ Closed Alexandre N. #479 1 view 5 comments 13 points Most recent by J. S. Your Fizz Account
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Can't select my home addressHello, When I try to change my address it's impossible for my to pick my real street address, it al…
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Hypothetical Question - How would a billing error affect the renewal of an Introductory rate plan?**This is a Hypothetical Question** How would a billing error affect the renewal of an Introductory…Answered ✓ Closed Emre Y. 11 views 3 comments 17 points Most recent by Joe B. #566 Your Fizz Account -
When does my plan renew?Where can I find out when my plan renews?Answered ✓ Closed Emre Y. 81 views 8 comments 13 points Most recent by James O. #463 Your Fizz Account
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Does points from french site and english site aggregate together?I have a different set of points on the french https://communaute.fizz.ca/ and a different set of … -
did not receive activation email now im locked out?i created a new account ordered my sim but did not receive a confirm email, now my account is locke…Answered ✓ Closed yehudah 11 views 9 comments 14 points Most recent by Bambie Tambourin Your Fizz Account
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Problems activating my sim card?I received my sim card yesterday, I tried activate my sim card with the activation code, but nothin…
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My Invite Friends does not appear on my profile? There is no referral code?Where is my unique referral code??? There is no invite friends in my profile???Answered ✓ Closed Pauline L. 1413 31 views 3 comments 10 points Most recent by S P. #286 Your Fizz Account
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Accidentally registered wrong planHi, I accidentally selected the wrong plan yesterday (less than 24 hours ago) when I registered, an…
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Does anyone else feel like this is completely backwards?It's like being in the twilight zone. Fizz keeps telling me they can't port my number. My number …Answered ✓ Closed korey 11 views 14 comments 22 points Most recent by Isabel Bedard Your Fizz Account
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Billing Problem?My promotional period is still on but the bill for the second month is too high??? I have made some…
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Why can't I manage a plan from the overview page?After re-activating a plan, I only see "Gift" on the Overview page. All my other plans sh…
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Why are all my options in manage plan gone?After re-activating a plan, I am not presented with all the options to manage the plan. I only have…Answered ✓ Closed Rohan R. 51 views 4 comments 10 points Most recent by Mohammad S. #314 Your Fizz Account
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Can I get an invite for the home internet beta?I like Fizz so much that I would like to try the home internet beta, how can I get an invite? :) -
How to make a payment for my plan?My account was suspended because my payment is overdue. There was a problem with my credit card tha…Answered ✓ Closed Joshua S. #448 471 views 9 comments 18 points Most recent by Angel R. Your Fizz Account
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how to cancel my account?how do i cancel? i registered and then realized that I didn't signup for the beta program so would …
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Is there a list of rewards and frequency of those rewards listed anywhere?Is there a list of rewards listed anywhere? Are the rewards always data? For example I recieved 2…
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Why is my daily data breakdown shown as 0.0MB/day for the month, when it definitely was not nothing?As seen in the clipped screen shot, my daily data use is shown as 0.0mb, but I was away from home a… -
Bugfix? Dropdown menu for help - does not dropdown when logged in i.e. zone.fizz.caThe Help dropdown, works in all cases but when logged in. From zone.fizz.ca, the Help dropdown does…
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Will add-ons make you lose the launch price ?Hello, The site mentions "Make sure, however, not to change your plan, or else regular prices …Answered ✓ Closed Guillaume L. 1169 1 view 3 comments 16 points Most recent by Whizz Your Fizz Account -
When will my referral code appear ?Hi all, about 5 hours ago, I activated my plan, transferred my number and everything. Why can't I …
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Bugfix? Problem with buttons being hidden - Screenshot below. Probably can be fixed using z-index.Not sure if bugfixes are welcomed in the forum. If there's an open source github repo for the webs…
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Why does clicking on Community go to the french version of the site?I would expect it to go to the french version of the site when I'm logged in to the French site. A…