samisheikh ✭✭

Why isn’t fizz acknowledging this mobile outage. We all had this issue of 10 minutes call drops. I contacted the support many times yesterday via fb. fizz really needs to get phone support. Yesterday their website was down and their phones were having issue. Their prices are not that far off of competitors but they’re…

Why isn’t fizz acknowledging this mobile outage. We all had this issue of 10 minutes call drops. I contacted the support many times yesterday via fb. fizz really needs to get phone support. Yesterday their website was down and their phones were having issue. Their prices are not that far off of competitors but they’re…

Why isn’t fizz acknowledging this mobile outage. We all had this issue of 10 minutes call drops. I contacted the support many times yesterday via fb. fizz really needs to get phone support. Yesterday their website was down and their phones were having issue. Their prices are not that far off of competitors but they’re…

Why isn’t fizz acknowledging this mobile outage. We all had this issue of 10 minutes call drops. I contacted the support many times yesterday via fb. fizz really needs to get phone support. Yesterday their website was down and their phones were having issue. Their prices are not that far off of competitors but they’re…

In order to best answer this question, Can you please elaborate what services do you currently have in your account? Usually your first service(I.E. your cellphone would use your referral bonus credit). Assuming that you no longer have any services and Internet is the only thing you'll have in your account then yes you…

Hi Shauna, Sorry to hear that you added the add-on on the wrong number but I don’t believer you can change that yourself. You may contact the support and ask them to change it for you. They will likely open a ticket for you. Chances are slim but it’s work a try. Thanks, Sami

I am using dyndns, with hardware version 2A and software version 7.1.1.2.7b8. DDNS seems to be working fine for me.

You can either login, and modify the appointment or chat with a representative. Explain to them that the tech never showed up. They should be able to reschedule it for you.

I had many call drops yesterday(2020-01-19) but I haven't had many calls today. I will try to call a few friends and see if it happens again today.

If you're looking for an SMTP relay, then you can likely use Videotron's SMTP relay but FIZZ doesn't block any ingress or egress ports so you shouldn't need one.

While I don't trust the Modem's firewall, a friend of mine got brute forced in and crypto'd whilst using the modem firewall. I would recommend you use a router which has layer 7 FW capabilities or DPI. He also has two other routers which have DPI, DDOS protection as well as IPS. There is always a risk when you expose one…

I have contacted support, and they have opened up a case with the technical team. I will update this once I hear back.

Hi, I am still experiencing this issue today, had two calls today, both lasted around 7 minutes, heard a beep and then 30 seconds later the phone hung up.

Hi Celestine, That charge of 4,89$ is definitely very weird since the simcard used to be 5$ plus tax but they have since raised the price to 10$ plus tax. Other than that the only thing I can think of would be either an add-on or overage charges from the existing plan. Also Try going to Manage Plan -->Unsubscribe and the…

Hi Zexxia, It could also be possible that there is a block on your credit card. It happened to me last week, I did some overnight purchases and my credit card company put a block on which prevented all my pre-authorized transactions to go through. I'd check with your credit card company first then have the fizz customer…

What phone do you have and is it unlocked? Airtel India mainly uses TDD network where as in North America we use FDD. However Airtel India does also have FDD-LTE on band 1 in some areas. From your post it suggests that you’d be travelling between Delhi and Hyderabad where the FDD coverage does exist. For the sake of…

Hey David, what ended up happening with your internet situation? I’ve only ever had to call twice thus far and both times they either came the same day (in a few hours) or the next morning. If you’re still out of internet and using your cell. Then hit me up via PM I can send you some data.

Depending on your level you should totally be able to spread the credits and upgrades across. I have 3 internet accounts and 2 phone lines and I have the upgrades and credits distributed across all of them.

Hi ammar, Unfortunately fizz doesn’t offer yearly plans. Fizz is a prepaid service and not a postpaid. So the only option is month to month.

Salut Mathieu, Oui, effectivement Fizz est une companie de Quebecor et utilise le reseaux de Videotron, donc ca devrait marcher avec Fizz. Merci

Hi Maxim, I am glad it all worked out for you! Enjoy!

Hi Cristian, Welcome to Fizz, I have seen issues with Visa Debit and MasterCard Debit in the past(never tried with Fizz) but according to BMO and Scotiabank, Visa debit and Mastercard debit would only work if the vendor is in their approved list. If Fizz isn't in the approved list of your financial institution then it will…

I just checked M$'s website and the following ports need to be opened but UPnP/port Triggering should already take care of them: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) You can check if Port Triggering is enabled by going to Basic-->Port Triggering

Hi Maxim, glad to hear you can finally connect to the WiFi network. You might want to go into your modem -->Security-->FIrewall, and check if the settings of your firewall are set to maximum, typical, minimum or custom also check Port Blocking and make sure that is disabled, if it is enabled, then add your xbox to the…

I would try to lower the channel width for 5ghz to 40mhz or change the ssid of 2.4 and 5ghz for the purpose of test and then try connecting to either.

Hi vanigh, The tech can pass by anytime between 8am-9pm during weekdays and 9am-8pm during weekends.

Michel is right, the other alternative option is to use a computer TTS program to record your voicemail if you’re not comfortable recording it yourself. Microsoft has a built in one in windows.

Dans quel région es-tu? Et quel numéro de code regional t’essaye d’appeler?

The Xbox 360 has a wireless N adapter. Can you please let me know your wireless mode and channel bandwidth setting for your 2.4 and 5ghz? Do you have the same ssid for both?

Maxim, I totally understand not wanting to Connect to the guest network. What exactly happens on your Xbox when you try to connect to your regular network? Do you get an error message? Does it connect to the wireless network but you aren’t able to browse? Do you have the Xbox 360? Xbox one? Xbox one s or Xbox one x?