Réponses
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You should contact Fizz by one of these 3 methods: going to my Profile -> Contact forms -> submit a complaint or you can also go on this page https://fizz.ca/en/contact-us and wait for the chat bubble to appear .You need to be logged in and be within their business hours which are normally from Monday to Friday from 7 a.m.…dans Updated payment method, how to make/push payment to unblock SIM? Commentaire de Tamzid janvier 2019
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I got 200 points and the collector badge. (not sure if I got the points because of the badge)
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I just chatted with them and they said I need to add voicemail to get call forwarding. They are really misleading as they said everyone gets call forwarding for free.
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Hi Rose, The link you provided does not work. I tried on both android and iphone.
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Yes it will work. No you won't have to pay extra but your data might deplete faster if there are devices using internet that are connected to your hotspot
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Hi Rose Thanks for the tip. I am stuck at step 3. It says invalid MMI code on my samsung.
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Hi Vlad, You can schedule a call back from support to manually port your number by going to my profile -> contact forms.
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Hi Min, Is there any chance you are using an iPhone? If yes, you need to update to the latest version.
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If you're still willing to give Fizz another chance, you can try to schedule a call back from support to manually port your number by going to my profile -> contact forms.
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Hi Jiangzhou, The unsubscribe button appears after the plan been succesfully activated. So you have to contact them.
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Mine is even weirder : it shows a random number . Maybe it's because I ported.dans Is my phone supposed to be able to read the SIM's phone number? Commentaire de Tamzid décembre 2018
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Hi Jiangzhou, Unfortunately the number was not successfully ported to Fizz. Have you received an email saying that you need to re enter your IMEI or Koodo account number? If yes, please re enter the information in the link provided in the email. I would recommed entering your account number instead of IMEI because entering…
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Please follow this link:https://fizz.ca/en/faq/what-are-fizz-network-settings-apn . If your phone is an iPhone, update to the latest iOS. For Android phones, you may need to configure APN on your own if it doesn't do it automatically. Fizz APN settings are: APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy:…
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For me it was Planete Courrier. (I'm located in Montreal)
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Please follow this link:https://fizz.ca/en/faq/what-are-fizz-network-settings-apn . If your phone is an iPhone, update to the latest iOS. For Android phones, you may need to configure APN on your own if it doesn't do it automatically. Fizz APN settings are: APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy:…
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Hi Hiba, What coverage did you take in your plan and what place were you trying to call? Because the number could possibly be out of your coverage area.
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Contact them asap. Also discussed here: https://www.reddit.com/r/FizzMobile/comments/a9kz3m/anyone_else_have_their_wallets_emptied/
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Si ça fait plus que 1 semaine, je te suggère de les contacter sur messenger le plus tôt possible.
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Fizz ne vendra pas de téléphones puisque c'est un service prépayé.
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Hi Jing, You only get your referral after your plan has been succesfully activated. To reveal your referral code, you go to my profile -> invite friends and click reveal my code.
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Hi Justin, Which plan did you take? It is possible that the 25$ probably had taxes and 911 fees factored in.
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Vous devez contacter leur soutien technique. Soit en visitant cette page https://fizz.ca/fr/nous-contacter et une bulle de message va apparaitre en bas a droite de l'ecran. Pour voir la bulle, il faut etre connecter and et ils sont disponible pendant les temps de fete du 22 décembre au 5 janvier, tous les jours de 10 h à…
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Bonjour Patrice, Vous pouvez activer votre plan n'importe quand que vous voulez puisque les prix d'introduction seront valides encore pour un bon bout de temps. Cependant, concernant la carte sim, la livraison ne peut etre retardé si la carte sim à deja été expedié.
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You can't unfortunately. You can however buy data addons for Canada or you can roam on data using pay as you go rates.
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Hi Parth. I checked for you https://www.frequencycheck.com/models/GpZq1/samsung-sm-j810g-ds-galaxy-j8-2018-duos-td-lte-in-samsung-j810 and it seems your phone is not compatible for mobile data with Fizz. However, if you only plan on calling and texting then you can certainly use this device. Fizz only support the…
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Can you reboot your phone and try again? Also check if payment went through. If error still persists then You can contact Fizz support by doing one of these 3 methods: going to my Profile -> Contact forms or you can also go on this page https://fizz.ca/en/contact-us and wait for the chat bubble to appear .You need to be…
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That is weird as I ordered 2 sims yesterday and received both today an hour ago. They probably forgot to send you 2 sims. You should contact them.
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Great suggestion Matthew!
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According to this thread, https://community.fizz.ca/questions/1843669-873-area-code , 873 is relatively a new area code and treated as long distance. Hope this gets fixed soon.
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Please follow this link:https://fizz.ca/en/faq/what-are-fizz-network-settings-apn . If your phone is an iPhone, update to the latest iOS. For Android phones, you may need to configure APN on your own if it doesn't do it automatically. Fizz APN settings are: APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy:…