MARROY ✭✭

@BEBE Workarounds are great, thanks for the tip. I’ll look at textnow for a future trip. My issue is that I have a Canada and USA coverage plan that used to work perfectly and seamlessly and it should still do the same, but Fizz ignored the change in the USA and did f**k all to get things up to date.

@ah727 Thankfully it went directly to LTE data and stayed that way the rest of the day. I know 2G is horrible, travelled through the Midwestern states in June and often only had 2G available, it was dead slow and I had to toggle airplane mode constantly as I was travelling from place to place.

@ah727 Thanks for the manual select network tip. connected to T-Mobile and I can place calls now.

I’m in Plattsburgh NY today Aug 3rd on a Canada USA coverage plan. Have new VoLTE SIM card installed, shows I’m on AT&T network. Data works, calling out DOESN’T work, nor do incoming calls. Oddly I still received a voicemail and the usual text message from Fizz that someone tried to call and left a voicemail. Also received…

If you still have it would be much appreciated 2UCQC. Thanks!

I received 2 alerts, 1 from Quebec and 1 from Ontario as I live in Gatineau.

Je suis très satisfait du service internet. Modem fonctionne parfaitement, j’ai jamais eu à le débranché contrairement à mon ancien service où j’avais à le faire à chaque semaine. Ils on même baissé le prix de mon forfait récemment.

Which area are you seeing this in? I haven’t had any issues so far just outside the Fizz zone.

I had ordered 2 sims and one of the was loose in the package, the glue is not that great. Yours must have slipped out before it was even shipped. Thankfully they are getting a replacement out to you. Don’t lose confidence in online shopping altogether, it was just bad luck on this one. Overall I have been very satisfied…

These is currently an issue with data reporting for some users, me included. The only way right now to track your own usage is with your phone.

Fizz is all digital, payments included.

Go to My Profile, then Payment Methods, then Add a New Payment Payment Method

Could it be that it is only applicable on the next billing period??? Like an upgrade I received and when I applied it said it would only be effective in the next billing period.

Gatineau/Ottawa works fine. Try to reboot phone and turn airplane mode on and off.

Thanks for sharing!

If you still have I could take 500mb, thanks.

I received mine the next morning after ordering it.

Je ne sait pas si il y’a une garantie de vitesse mais de mon expérience avec le plan 15 M et j’ai fais des speedtests à différentes heures et j’ai jamais moins que 15 M

Did you check compatibility of the phone with Fizz’s network? How long since you activated the SIM card? It took a little more than 3 hours before I had service after activating.

La réponse que j’ai reçu de Fizz: Hello, M! Data usage has been lagging behind and our specialized team is currently working to address and redress the issue. Respectfully, Jiri

Pas de problème présentement à Gatineau

When I signed up Fizz sent sent me an SMS with a temporary PIN. My best guess is that to reset a lost or forgotten PIN you will have to contact Fizz support directly. This is the SMS I originally received. Welcome to Fizz. To access your personal voicemail, press (and hold) the 1 on your phone's keypad. Important: Make…

Hugo Larivée-Leblanc, the info on this page is the updated clarified version: https://fizz.ca/en/faq-stabilization-period

J’ai demandé au support technique, j’attends la réponse. Je vous la partage dès qu’ils me répondre.

Même chose pour moi, comme Gato suggère je me fie au calcul de mon cel. On ne sait pas si c’est un problème technique ou peut-être une compensation pour les problèmes de réseau?

Sur iPhone on va dans les paramètres (settings), cellulaire (cellular), options donnés cellulaire (cellular data options), activer donnés itinérance (data roaming).

Do you have tracking information that shows it was delivered to them? That would definitely help if you provide that when contacting them.

Essentially they will stop being offered in July. You keep intro prices if you sign up before April 12th and don’t change you plan after that date. Info from Fizz: What will happen to my price after the stabilization period? For members who will have subscribed BEFORE April 12, 2019. Once the stabilization period is over,…

https://fizz.ca/fr/faq-periode-stabilisation

J’ai aussi remarqué cela. Plusieurs compagnies chargé plus pour ce service, ils ne l’incluent pas dans la boîte vocale de base. Je me demande si Fizz ne feront pas pareil si/quand çà seras disponible.