J D. #792 ✭✭

good to know

I would upgrade to the latest as many said, for security update specially. I think it should be no problem for the compatibility since you are getting a notification of update on the phone itself. Samsung won't push an update out if there is any major issue.

I switched to Fizz internet from the beta trial program. And the service from day one to now is quite stable. Only a few downtime during night for maintenance I guess. And during the Covid where the internet becomes more important because most of us are working from home now, I remember it only happens one downtime about…

you need to have a credit card to activate

I confirm what Fizzy said

contact Fizz support as mention above to help

Thanks for your generosity

Same issue has been reported b yother users.

Yes, this seems to be a sever issue that has been reported by some users. I believe Fizz is already aware of it.

As said by many, 10mbps is really not the ideal plan to fully enjoy Netflix. Beside the 4K that need a minimum of 15M steady speed you should also consider how many devices in your home will possibly using the internet at the same time. For 2021, I suggest a 30M plan as minimum if the main usage is for multimedia and…

the billing cycle and the data expiry days are different dependent of what type of data (gift, perks,plan). Your data of the plan start on the billing date and will last 90days if not used up. The gift and perks data could be started at anytime of your choices and also last 90days.

Great! Hope Fizz can continue to have competitive prices

Thank you Fizz for the prompt support

I believe it will not happen anytime soon. 80% of the people doesn't use yet a 5G compatible phone. I think probably in 2yrs.

as said, best is contact support via chat in this situation.

it shouldn't. Each number is linked to a specific plan, it doesn't affect the others.

the price you pay now is the best price for that speed I believe. As other said. I would definitely try with a new router with Mesh Wifi. The more devices you connect at the same time the less stable will be if you still use the Fizz Wifi/router.

better contact support in this case

No, you don't need to pay extra if you didn't choose VIP. The tech will do all the cables setup to the place you want. The only the tech won't do is setting up your modem since you choose to install be yourself.

glad you found the problem and resolved it.

get all the slot unlock and discount rebate

I share your frustration. Specially at this COVID period where most of us is working from home. I hope Fizz/Videotron can maintain the downtime as low as possible.

ya. only Fizz support can help you in that case

if both you and your gird friend have the same problem, probably the problem is on your router that provide the WiFi service. Sometime, even it indicate you are connected on WiFi doesn't necessary mean you have internet service from the router. If the router have connection issue and doesn't have internet service, even you…

it will stop and no worry of extra charge. This is a prepaid service. Also, you will get a text to notify you that you have reached your limit.

Are you referring to this previous question from another user here ? https://community.fizz.ca/questions/2356454-can-access-number-apps

We are getting spam call quite often these days.

Phone service shouldn't make any difference between phone's brand. Probably something wrong with your phone. Open a ticket with Fizz support.

Yes, nothing prevent you to switch plan every month.

you better get contact support to find out what is going on