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  • There is a limit before that we have to bring our mobile back to subscription area (Quebec) after few months. Does it meaning we can use our phone in those new area without limit of months now? 😊
  • check this: https://forum.fizz.ca/en/discussion/comment/6738542#Comment_6738542 Is there any interference of your modem and new device(s)?
  • I see, on the Forum, that SMS works if I have travel add-on (kid can send/receive text with travel add-on). Is it real? If it is correct, then I only need to open the new number as basic plan (without data, without text), but purchase Travel Add-on for kid. Anybody has the experience on this? Thanks.
  • Also, I had five numbers before. Whenever I need to do something, for example to gift data to kids, I must remember which number is for who. If I can mark the numbers with kid’s names, I don’t need to remember their numbers.
  • If your two numbers are clearly different, it is okay. If you two numbers are very similar, I am not surprised to mix up.😂
  • Thanks all for reply. No matter what reason, I think to make an alias for each number will be easier to identify. When you have more numbers in the same account, you will understand it.
  • If I put $5 in their account, they could use all in one day, or even in one hour. It is not a good idea to put 25-50 cents each time to make a deposit. You may be a single or still young.
    dans wallet suspend Commentaire de FC février 2023
  • Thanks for your quick reply. I know I can ask refund. But I want to keep some $ in their account, in case they need to make a call/text. What I want is to on/off the wallet. If Fizz can add this feature, that will be great.
    dans wallet suspend Commentaire de FC février 2023
  • Yes, I know most people here are users. But I also know that the Team members show up as well sometimes, as you can find some posts were responded by the Team.
  • @Emporium Thanks for your suggestion. I think an external access point will not help. When the cuts happen, the external access point won't have internet as well. In my house, signal from the Asus router is very strong - there are 4-5 bars even at upstairs. So the issue is not signal; it is the router cut itself. Actually,…
  • Until now, I did not see any cut or I should say that I did not notice the cut. It seems issues from the router. Let's watch for days.
  • Hi again, Yes, I use Fizz as modem via bridge and use Asus router only. Anyway, it kept cutting. On Asus official website, there is a discussion about the cutting (https://www.asus.com/support/FAQ/1030641/). I upgraded the firmware, relocated the router, disabled smart connect etc, but all not help. Then, today, I restored…
  • I googled the solution. It seems very common for Asus router (at least for my model) to keep disconnecting from internet.
  • Thank you Emporium and Philemon24 for your input. I did all the steps following the instruction of "My Wi-Fi network is cutting out. How do I fix it?". As I mentioned, yes, the internet comes back and speed of 50mbps (2.4hz), which is fine. However, it cuts off later again (the cutting normally last around few seconds to…
  • One agent told me today that my plan (120) only allow to hook up max 5 devices. Is it right? I can not find the link. Is it the reason why my internet keeps cutting? I have around 20 devices because I have iPhones, iPads, iMacs, Desktops, and few Camera - for a big family. How to make it works with 5 devices limit?
  • You need to know what functions you are going to use. I only need to make call/SMS, and sometimes watching YouTube. Not playing games, not for photo storage. I just bought a refurbished iPhone 6. This is my second refurbished phone. It is enough for my needs. The first refurbished iPhone I tried is still very good after…
  • Hi David, I had the same problem like you before. The reason I knew was that my alarm sent me notification when the WiFi lost. I bought a new router ($200), instead of using Fizz Modem. Everything is okay now - no even single cut for 3 months. I think Fizz Modem is not good for WiFi.
  • I highly recommend that Fizz has this function. My friends told me that they almost missed my call because they thought it is scam (only shows the number). I know I can ask them to add my number in their contact list; but for someone, who do not have my number in the list, may skip the call.
  • @ Alexander, do not be sad. I am here to answer your question: I'd like to have an option to modify the Call Display Name. @_@
  • Which router you guys used to replace the Fizz WiFi? I have old one (Linksys E2500), but it seems not work very well - still have one time cut this morning. Please share your experience, Fizzmates :). Thanks.
  • @George @ Fizzy, Thanks for your suggestion. I will try that, and let you know the results.
  • I agree with Mike. Probably, you can try new plan with Fizz for one month. If it is fine, then switch your current plan; and stop the trial plan. Otherwise, just stay with Bell. Or, just ask your friend who has Fizz plan to check.
    dans Mobile coverage? Commentaire de FC mai 2020
  • PM your number, I can give you 1G.
  • @Mike, Why the clients pickup the phone call when I asked the store to call them. The same client should not know the number as well. This confused me, and let me think about this question.
  • I get it every time, no matter from home computer, iphone or android. I do not even know it is possible to skip it :(
    dans Security images? Commentaire de FC mai 2020
  • The main reason I like Fizz is that I can gift my data. I have 5 plans with Fizz. Some of them use data very little, some of my family member use a lot. Anyway, I can manage to send the data who needs more. That's what I like. If Fido have the same function, and similar price, I will consider switch because Fizz still has…
    dans why expensive now Commentaire de FC mai 2020
  • Just submitted. Why I can not see the results? I think the most important for Fizz Internet is to make it stable, not to add more function.
    dans Can you help us out? Commentaire de FC avril 2020
  • As staying home with Wifi every day, I have lots of data. Give me your number, and I will send you 4G.
  • I have the same problem. Try again and again, and you will be connected.