I need to chat to a representative
Meilleure réponse
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Vous êtes du côté francophone
This is how to contact the support and ask them your question
CHAT
Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile ? Contact Form (the subject are limited) and fill out the form and someone will email you back.
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Réponses
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Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Alternately, you can use Facebook Messenger ( https://www.facebook.com/fizzca/ ) or Twitter ( https://twitter.com/fizz_ca ) to chat with them.
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Personally I communicate with them by messenger, that’s what works best for me.Good luck with that issue!2
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Talk to a representative via facebook messenger or twitter, here's the facebook link: https://www.facebook.com/fizzca/2
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Ne répondez pas en anglais !!!!
C’est français ici !!!!
Il le sait sûrement ... mais quel est l’interêt pour lui d’aller sur le site anglais ? Aucun, tout le mode lui répond sans sa langue ici
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Hi , use facebook messenger , it's fast and easy2
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Then do so.2
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Kien,
Chat online with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, get connected to your fizz account.
Then, open a second window and types this adress:
https://fizz.ca/en/faq/resolving-issues
Wait a few seconds until you see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.1 -
Messenger Fizz4
