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how to change the adresse for an installation appointement

Malikaammi
Malikaammi Messages 1 ✭✭
16 oct. modifié dans Internet

HI,

I should receive a technician today 2021-12-02 for my internet installation, but i did a mistake on my adress, so the thechnicien did confirm to me that he can't do anything until i correct the adress.


i can't cancel or change my adress and need your urgent replay.


thanks,

Réponses

  • Dapfizzer
    Dapfizzer Messages 10,182 ✭✭

    @Malikaammi


    Hi Malika,

    I suggest you to contact the customer service to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    They'll surely be able to help you.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Whizz
    Whizz Messages 23,066 admin

    Hello Malikaammi,

    I am sorry to hear about this situation. 
    I can see that you contacted our support and you have a new appointment set now for December 8th.
    Feel free to reach our support at any time if you need further assistance. 

    Have a lovely day,
    -Alex

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