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Voicemail

Timothy S. #1080
Timothy S. #1080 Messages 5 ✭✭
8 oct. modifié dans Mobilité

I have an iphone and I have voicemail on my account but I cant see or access any of my voicemails.

Réponses

  • Emporium
    Emporium Messages 2,305 ✭✭

    Have you tried changing your voicemail PIN ?

    https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail

    Procedure above shows you how to change PIN. You can also manually access your mailbox, dial 1-514-647-0999 from a “Non Fizz” phone.  This will confirm if the mailbox is functional.

    I think calling your own phone number from your cell will have same effect.

  • MyriamC
    MyriamC Messages 923 ✭✭

    Did you try the visual voicemail ?

    For those who aren’t familiar with Visual voicemail, let’s just say it’s a whole new ball game. Among its amazing features, a special mention goes out to listening and managing your messages without having to “call” your voicemail. Love. Love. Love.  

     

    And not only that, Visual voicemail is now our basic voicemail. Yup, for $2/month, you get the whole enchilada. Just make sure you also have data in your plan.  

     

    Once your plan is set, you just need to set up your phone.  

    • Android members > Download the Fizz | Visual voicemail app on Google Play. 
    • Apple members > You need iOS 15 or a later version, with a iPhone 6S or more recent.  
      1. Any issues, and you've verified you're using iOS 15 or later please turn your device on/off
      2. If you power-cycled your device and are still having the same issue, please send the following text: "STATE to 44744" this should do the trick.

     Need more details? Check out our FAQ.  

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