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Error : can't change my voicemail PIN

AlexandreM
AlexandreM Messages 1 ✭✭
août 2021 modifié dans Mobilité

I tried to access my voicemail and couldn't find my PIN. Hence, I went on 'my plans', 'manage my plans', and then 'edit my voicemail nip'. Whenever I try, an error message appears and I can't set any password. So here am I, paying for the voicemail on a monthly basis and not able to use it : forced to write about it on a forum page, unable to speak to a human being. Thanks for helping!😀

Meilleure réponse

  • Whizz
    Whizz Messages 23,807 admin
    Réponse ✓

    Hi @AlexandreM ,

    I'm sorry to learn about the inconvenience you're experiencing.

    In this situation, I highly recommend and kindly invite you to contact us directly so we could assist you with this matter as soon as possible.

    Here you can find more information about how you can do that: https://fizz.ca/en/contact-us

    Thank you very much for your understanding, patience and collaboration.

    Have a good one!

    Andrei

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