Internet not available?

Gamil A.

I did all the recommended steps in solution hub and website. I reset to factory mode as well but still no internet available. There's a problem in the modem.

DLB

Hi !
Please use the English community for your support request :
http://community.fizz.ca/

Lieux

Gamil reach Fizz for more help. Chat with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/my-modem-connected-cable-my-connec...
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca