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Is home internet down Longueuil ?
Meilleure réponse
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Hi Chu,
It's working fine in Longueuil for me.
Try restarting your modem. Are the lights on your modem working well?
Here are additional help tips from Fizz:
https://fizz.ca/en/faq/none-my-devices-can-access-interne...
https://fizz.ca/en/faq/i-connected-my-device-using-networ...
If the problem persists, you can contact Fizz support by chat, they are available from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Open one of the help links above.
3- The green chat bubble should appear after a few seconds in the bottom right corner.
BTW you posted your question in the French forum.
You can find English forum here: https://community.fizz.ca/2
Réponses
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You should contact Fizz to see with them, but it is possible
with the weather conditions of last night 1 -
Cela ne marche pas pour nous non plus.2
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probably an outage due to the bad weather from yesterday? Please contact the fizz support to see what's going on.1
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Hello Chu !
Because of the storm yesterday, there are some technical problem right now.
I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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HOW TO CONTACT FIZZ on Facebook:
Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.
Have a great day !
1 -
J’espère que votre problème est réglé. Pouvez-vous s.v.p. choisissez votre meilleure réponse.
Bonne journée.0 -
Chu,
I hope the outage was temporary and service has been fully restored.
Please feel free to select a solution to close this question.
Good weekend to you!0 -
Been long time! I think your problem been resolved
Choose the best answer please
Have a great day0 -
Hope your problem is resolved. Can you please choose your best answer to close this post.
Have a good day.0
Cette discussion a été fermée.